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Technical Support & Response Policy

To help you move faster, our team provides practical engineering support and clear next steps—from initial inquiry to sampling and production.

Typical support includes

• Product selection and application guidance
• DFM review and manufacturability recommendations
• Prototyping and fast iteration support
• Pilot build and volume production coordination
• Quality documentation and traceability (project-based)

For a faster quotation or technical reply, please include

• Drawings/specifications (or sample photos)
• Material and coating requirements (if any)
• Target quantities and delivery timeline
• Application scenario and key performance targets

We typically respond within one business day. For urgent requests, please contact us by phone or WhatsApp.